Our Services
An enterprising business with an abundance of experience and knowledge in the hospitality industry.
We have the drive and know-how to succeed in any environment and situation that the industry may throw up.
Acute business management with a keen eye on the importance of bottom-line profit and has a distinct knowledge of purchasing and supply, in particular, sourcing for the best price, quality and delivery service.
Streamlining your business for enhanced net profit. We are experts in all aspects of bar operations.
We have extensive experience in providing a high level of service to customers and delivering a high-quality product, and we strongly believe in the importance of customer satisfaction.
We are experienced operators, with that you get a wealth of knowledge and the capability of taking any business to the next level.
Through determination and drive, we will succeed in delivering the best possible results for your business.
We place extreme value on building strong positive working environments, and above all, trust, whether that is with friends, clients, colleagues or stakeholders.
Small World will help you reveal the benefits of guest centric operational planning and provide you with some practical examples as to how to generate natural, authentic memories for your guest’s time and time again.
What We Offer
For a more long term approach, I am able to offer my retained business mentoring service, working with business owners and their teams on innovation, operational excellence, brand strategy & business plans etc. We will also streamline your business in order to achieve maximum growth.
An external professional pair of eyes evaluating operational procedures, service and financial controls and profitability.
This service is ideal for a young start-up or for an existing company that wants to take its business to the next level.
A full two days will be spent fully immersed in your business to identify any gaps and you will receive a report with clear recommendations on how to move your business to the next level.
Before we start we will meet to discuss the challenges, needs and goals of your business to ensure you get the most use out of my time with you. We also specialise in helping businesses back onto their feet after the pandemic, providing extra support to boost sales and manage their finances.
We offer mystery customers to evaluate what goes on in normal day to day service within your bar or restaurant, ’bar flies’ are deployed to monitor whether drinks are being entered into the system and whether bartenders are till building or pocketing cash. Are upsetting opportunities being missed? We can tell you how to maximise sales and profits. Restaurant analysis also offered.
Work with the team at Small World to reveal the untapped potential in your organisation. Whether that be organisational design, effectiveness, efficiency or engagement.
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